We aim to provide transparency and fairness in our refund process:

1. Refund Eligibility

• Once a slot is booked and confirmed, only 50% of the advance amount is refundable.

• Refunds are applicable only if cancellation is requested within 24 hours of booking confirmation.

2. Booking Confirmation

• Once your slot is booked, a bed and room are allotted, and preparation begins immediately, hence partial refunds.

3. Non-Refundable Conditions

• Cancellations made after 24 hours of booking will not be eligible for any refund.

• No refunds will be issued for early check-out or if the resident is asked to leave due to violation of PG rules.

4. Refund Process

• Refunds, if applicable, will be processed to the original payment method within 7-10 business days.